CONTACT US

ALL LOCATIONS

Monday to Friday 9am to 5pm

1800 837 550 61 3 8579 1318 [email protected]

21/459 Collins St
Melbourne VIC 3000, Australia

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FREQUENTLY ASKED QUESTIONS

How can I get in touch with the Career Academy for more information?

You can call us between 9am and 5pm on this number 1800 837 550 or you can chat with us in the chat which will connect you with one of our student advisors

How can I cancel my course enrolment?

You have a 10 day cooling off period to get a full refund. Just fill in the form on this page https://www.thecareeracademy.com/cancel/ and fill in the form

How can I provide feedback about a course or instructor?

<p>If you have any feedback visit our Trustpilot or reach out to our student services team on <a href="mailto:[email protected]">[email protected]</a></p>

How do I access my course materials?

<p>https://youtu.be/THiogKeOZYU?si=iZtbR6mkVVYIFRbe</p>

How do I update my email address or contact information on Totara?

Students need to contact Student services for any detail changes to be made and updated at [email protected]

What is the format of online courses at the Career Academy?

Our Courses are delivered 100% online via Totara, and we have Tutors available to help you understand course material or assignments.

https://youtu.be/THiogKeOZYU?si=iZtbR6mkVVYIFRbe

Can I transfer to a different course after enrolling?

Yes! Students have up to 30 days to swap courses from the date of their enrolment.

How do I submit assignments and get feedback?

Students are able to submit their assignment via their learning platform as they go through each module. Once each one is graded by a tutor, the student receives a notification of their feedback.

Do you offer any free trial courses?

We offer a wide range of demo courses, feel free to try one or more out before enrolling HERE - TRY A DEMO