FREQUENTLY ASKED QUESTIONS
You’ve got a 10 business day cancellation or trial period (beginning from your welcome email being sent out). Take the time to look through all your learning material and get a feel for online learning. If you want to chat to someone or have questions, don’t hesitate to reach out to our Student Success Team at +61 3 9961 1970.
If you still decide the course isn’t for you within this trial period and you wish to cancel, please submit a cancellation request using the online form HERE.
Notification of your cancellation request will not be processed if submitted via phone, text or email. Cancellation forms submitted within this 10 business day cancellation period will be entitled to a full money back guarantee!
Assignments are open book and a combination of multi-choice, short answer questions and case studies. Once you’ve completed your assessment, simply upload it for marking. Tutors aim to grade your assessments within 3 to 5 working days of submission.
Our qualifications prepare you take on a huge range of practical based roles. View the courses for more information about potential career opportunities or contact a friendly student advisor on 1800 837 550 to see where our courses can take you.
Employers also constantly approach The Career Academy looking for students and employers also advertise for jobs in the Career Centre (available once you enrol). You’ll also receive a FREE CV review.
WE'RE ALWAYS IN YOUR CORNER
Still have questions? Contact us and we’ll get back to you ASAP.