Administration Pathway Program – Medical

Take the right path to fast track your career

You’re well on the road to success once you have this course under your belt. You’ll become a Certified Medical Receptionist with the Certificate in Medical Reception & Terminology where you’ll learn how to use Microsoft Office in managing the day-to-day running of a medical practice. You’ll have the opportunity to develop the skills needed to communicate clearly and effectively in a medical environment. Then, you’ll ten learn advanced administration skills with the Advanced Certificate in Business Administration. There’s also some exciting FREE benefits that come with the course.
  • FREE 12-month membership to the Australian Institute of Office Professionals
  • FREE bonus module on how to use MedTech using the actual software
  • FREE 352-page MedTech Training Guide and access to the MedTech software.
  • FREE access to the CCH Wheelers eLibrary with over 50 useful textbooks

The course with so many pluses

  • Become a Certified Medical Receptionist and gain advanced administration skills.
  • Communicate clearly and effectively in a medical environment.
  • Work with professional and experiences tutors to be able to master medical terminology and abbreviations.
  • Gain a practical understanding of the most commonly used accounting software; Xero and/or MYOB.
  • Gain a comprehensive understanding of Microsoft Word, Excel & Outlook.
  • Grasp the principles of verbal and written communication in the business environment.
  • Work in a supportive, collaborative environment with experienced tutors and other students.
  • Prepare for managerial and top-tier administrative roles.
  • Receive comprehensive tutor support via phone, email and chat.
  • Our online course can be completed anywhere, at a time that suits your schedule.

Career Projections

The availability of administration-related roles in Australia is expected to increase resulting in 20,000+ job openings over the next 5 years. The salary range for administration roles is up to $63,262 per year. Sources: Pay Scale AU, The Department of Education 

Course summary

Start date: Get instant access within 1 business day.

Duration: Approximately 400 hours. Learn at your own pace, but ideally complete one module per week.

Access time: You’ll have 24/7 access to your course for up to 18 months until you complete.

Delivery and support: 100% online with unlimited tutor support from experienced professionals via phone and email. Ask questions anytime and your tutors will respond during business hours.

Assessments: Includes practical assessments, case studies, multiple choice questions, quizzes, plus written assessments

Qualification information: Be awarded with an industry and employer recognised certificate of achievement on successful completion of this course.

Investment: $2450+GST or only $25 per week on an interest free payment plan.

Course Contents

  1. Role of a Receptionist
  2. Medical Reception Service Skills
  3. Time Management, Ethics and Professionalism
  4. Maintain Patient Records
  5. Effective Business Communication
  6. Introduction to Microsoft Word
  7. Understanding Medicare
  8. Workplace Health and Safety
  9. First Aid and Medical Emergencies
  10. Customer Relationship Management
  11. Introduction to Medtech Evolution (optional)
  1. Scope and Nature of Medical Terminology
  2. Anatomical Terms and Structures
  3. Medical Equipment and Procedures
  4. Pharmacological Terminology
  5. Musculoskeletal System
  6. Cardiovascular, Lymphatic and Immune System
  7. Respiratory and Reproductive Systems
  8. Digestive and Excretory Systems
  9. The Skin
  10. Nervous and Sensory Systems
  11. Certificate in Medical Terminology Assessment
  1. Effective Business Communication
  2. Office Ergonomics & Data Entry
  3. Introduction to Microsoft Word
  4. Creating Documents
  5. Communication Skills
  1. Customer Service Strategies
  2. Customer Relationship Management
  3. Customer Service Skills
  1. Organise Schedules & Meetings
  2. Time Management, Ethics and Professionalism
  3. Understanding Key Australian Business Legislation
  4. Workplace Health and Safety
  1. Accounting and Bookkeeping Fundamentals
  2. General Journal
  3. General Ledger and the Trial Balance
  4. Managing Accounts Payable, Accounts Receivable & Cash Management
  5. Accounting with Xero
  6. Accounting with MYOB Essentials
  1. Introduction to Project Management
  2. Establishing Timelines and Milestones
  3. Project Implementation, Completion and Evaluation
  4. Using Microsoft Excel

This Course is accredited by ICOES

ICOES, the International Council for Online Educational Standards guarantees you a high standard of content with measurable outcomes from a reputable training organisation. ICOES is the accrediting body that establishes, monitors and continually develops the educational standards of online teaching institutions.

Receive unlimited support from experienced tutors!

Our tutors at The Career Academy are industry experts who are passionate about helping students succeed. Students receive unlimited tutor support via phone and email. Our tutors are committed to providing exceptional online courses and personal tutor support.

We offer a range of employer recognised courses as well as specialist courses to improve job performance.

Be awarded with an Industry & Employer Recognised Certificate

Professional Certificates by The Career Academy help you get job-ready for an in-demand career field. Earn a career credential, apply your knowledge to hands-on projects that showcase your skills for employers, and get access to job search resources. Many programs also provide a pathway to an industry-recognized certification.

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2. Click on Enrol

3. Receive account details via email and start learning!

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