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FREQUENTLY ASKED QUESTIONS

FAQS

You can enrol online directly by selecting your course and clicking on “Enrol Now” and follow the prompts. Alternatively, you can enrol over the phone with our friendly student advisors. Give them a call on 1800 837 550 or email them at info@thecareeracademy.com.au Once you have enrolled, within one working day you’ll receive a welcome email containing your login details.
Study at your own pace. You’ll get up to six months access to Certificate courses and 12 to 18 months access with the larger courses (ie. Diplomas and Pathways), We give you a generous amount of time to complete your course, so you’ve got enough flexibility to work at your own pace and take study breaks if needed. You can also apply to extend your course if you need more time.
Absolutely! You’ll have unlimited 24/7 access to your course material and be able to ask questions anytime via phone and email. Our tutors will respond during business hours and we aim to respond to all queries within one business day. You can also connect with other students taking the course through the interactive discussion forums.

You’ve got a 7 day cancellation or trial period (beginning from your welcome email being sent out). Take the time to look through all your learning material and get a feel for online learning. If you want to chat to someone or have questions, don’t hesitate to reach out to our Student Success Team at +61 3 9961 1970.

If you still decide the course isn’t for you within this trial period and you wish to cancel, please submit a cancellation request using the online form HERE.

Notification of your cancellation request will not be processed if submitted via phone, text or email. Cancellation forms submitted within this 7 day cancellation period will be entitled to a full money back guarantee! 

Watch this video to see how online learning works: 
Your course will be delivered by our online learning platform. You can access our online learning platform from any web browser 24/7 so you can work whenever and wherever you want. You can also interact with your tutors and other students in the learning environment. Online learning allows you to make the best use of your time and puts all the resources you need at your fingertips. There are no set course start dates, you can start whenever you are ready. Your tutors will check in on your progress and you do need to set up time to do your work. Most of The Career Academy courses are designed so that you do one module a week. But if life gets busy you can take longer, or if you have time you can do more than one module a week.

Assignments are open book and a combination of multi-choice, short answer questions and case studies. Once you’ve completed your assessment, simply upload it for marking. Tutors aim to grade your assessments within 3 to 5 working days of submission.

You’ll receive a certificate of achievement on successful completion of your course. The Career Academy courses meet the standards required by industry and your qualification will be recognised by employers across Australia. We are an Approved Training Organisation and many of our courses are accredited by ICOES, the International Council for Online Educational Standards, which guarantees you a high standard of content with measurable outcomes from an ethically run training organisation. The Career Academy Australia is also Internationally Approved and Registered by IARC. You will receive your certificate upon completion of your course.  If you are on a payment plan, you will receive your certificate once your final payment has been made.
The Career Academy’s team of experienced course developers and tutors have had many year’s experience developing courses for leading tertiary institutions in Australia. Based on their experience, they have come up with appropriate levels for Career Academy courses.

Our qualifications prepare you take on a huge range of practical based roles. View the courses for more information about potential career opportunities or contact a friendly student advisor on 1800 837 550 to see where our courses can take you.

Employers also constantly approach The Career Academy looking for students and employers also advertise for jobs in the Career Centre (available once you enrol). You’ll also receive a FREE CV review.

Yes – simply select this upgrade option when you enrol, and we will send you printed course notes. You will still need to submit your assignments online via the Learning Platform. There is a fee of $100 + GST. If you are already enrolled, you can purchase course notes here.

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KICKSTART YOUR COURSE WITH A FREE SAMSUNG TABLET. HURRY, LIMITED TIME ONLY.

Enrol in any course over $995 and receive a FREE Samsung tablet to study with. Hurry, limited time offer.

Terms & Conditions
  • Only eligible for purchases over $995
  • Tablet is a Samsung Samsung Galaxy Tab A9 8.7" or an equivalent of equal or great value (stock pending)
  • Tablets will be dispatched after the cooling off period if students pay in full and after 4 payments have been received and cleared if on payment plans
  • Cannot be used in conjunction with any other offer