Certificate in Communications Course Guide

This course explores the fundamentals of communication, covering its various forms, barriers, and strategies for effective communication in both personal and workplace settings. Topics include verbal, non-verbal, and visual communication, as well as giving clear instructions and overcoming communication barriers.

This course covers effective communication strategies including assertiveness, active listening, and language types. Topics include communication channels, employee interaction, and delegation skills. It emphasises understanding various communication styles and fostering productive workplace dialogue for improved relationships and organisational success.

This course emphasises effective writing through reviewing, evaluating, summarizing, and ensuring clear, concise, and engaging language while avoiding ambiguity, confusion, and redundancy, promoting simplicity and concise expression.

This course covers business document formats, writing themes, grammar, and punctuation. It teaches various writing methods and errors to improve communication skills in business contexts, including memos, letters, and theme development.

This course covers essential principles of effective writing, including clarity, conciseness, and tailored communication for various audiences. It emphasizes the importance of concise wording, audience analysis, and practical techniques for improving writing across different formats such as newspaper articles and magazine columns.

This course emphasises effective communication through understanding learning styles, body language, visual support materials, and the impact of ICT. Students learn to tailor presentations to engage diverse audiences, utilizing various communication channels for optimal message delivery and retention.

This course covers essential aspects of verbal communication, particularly public speaking. It addresses overcoming fear, vocal techniques, effective delivery, logical structuring, preparation, audio aids, and sales principles. Students learn to articulate confidently, engage audiences, and convey messages with clarity and authenticity.

This course covers essential aspects of effective meetings, report writing, committee procedures, and decision-making processes. Topics include defining roles, structuring reports, conducting meetings, and making decisions. Students learn about responsibilities of office bearers, report formatting, and conducting committee meetings efficiently.