Certificate in Reception & Office Support

Understand working on reception. Become a certified receptionist or PA in ten weeks or less!

  • Learn key office and administrative skills, enabling you to fulfil a reception, administration or office support role.
  • You’ll gain an understanding of Microsoft Word, Excel and Powerpoint and grasp the principles of both verbal and written communication.
  • Plus, our experienced tutors will support you every step of the way.
  • No prior experience necessary.

View all 11 modules in this course. Get your free course guide now.

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Why Choose Us?

  • Get qualified and earn more with a new job or promotion
  • Gain an employer recognised qualification and add to your CV
  • Increase your job prospects and learn key office and administrative skills
  • Gain essential skills in using Microsoft Word & Excel
  • Learn online, at your own pace, with tutor support by phone and email
  • Flexible online study – work at your own pace in your own time. We can work around you! Gain the skills to become a Certified Receptionist
  • Get ahead of the job market – employers want applicants with experience and knowledge in the Administration field

Course Summary

Duration: Approximately 140 hours, study at your own pace ideally completing a 10 hour module per week.

 

Start date: Get instant access within 1 business day.

 

Assessments: Case studies, quizzes, written assessments and practical exercises.

 

Certificate information: You will receive a Career Academy Advanced Certificate in Xero upon successful completion of this course.

 

Delivery: Online with tutor support via phone and email

 

Access Time: You will have access to this course for up to 6 months until you complete.

Course Pricing:

$995.00

+ GST

or from $25 week on an Interest FREE payment plan

This Program comprise the following eleven modules/courses:

ADMG139 Role of a Receptionist
ADMG154 Effective Business Communication
CITG127 Introduction to Microsoft Word
ADMG148 Time Management, Ethics and Professionalism
ADMG165 Organise Schedules
ADMG128 Office Organisation and Procedures
ADMA127 Workplace Health and Safety
ADMG108 Customer Service Skills
ADMG107 Customer Relationship Management
CITG138 Using Microsoft Excel
ADMG110 Dealing with Invoicing, Credit Policies and Cash Management

Our free course guide contains detailed information about each course modules and how it will help you advance your skills.

Receive unlimited support from experienced professionals. Our tutors at The Career Academy are industry experts who are passionate about helping students succeed. Students receive unlimited tutor support via phone and email.

Melissa

Melissa (Administration Tutor)

Melissa works as an Administration, Management, and Computing Tutor at The Career Academy. She comes to us with a great deal of experience in the Administration sector and has a wide range of knowledge and skills with Computing. Previously working as a Property Manager in Real Estate, Melissa is an excellent communicator and has great people skills. With this previous industry experience, students can rely on Melissa to provide them with ongoing support and encouragement. Her main priority is to ensure her students reach their goals and career aspirations providing them with as much help along the way as she can.

Jessica

Jessica (Administration Tutor)

Jessica is an Administration, Management, Computing & Health tutor who works with The Career Academy to help students achieve their goals and career aspirations. Jessica has an Advanced Certificate in Business Administration, along with many years of working within the administration and management field. This qualification coupled with years of industry experience has allowed Jessica to provide the best education experience for her students.

With an unyielding passion and commitment for delivering exceptional education and support, her students are guaranteed to walk away from their qualifications feeling confident and prepared.

Louise-Cox-Cropped-e1530437625153

Louise (Administration Tutor)

Louise has an extensive background in the hospitality and tourism sector, studying with the Victorian Bar School and gaining experience in busy cafes and established restaurants around Melbourne. In addition, Louise is also a justice graduate, with an Advanced Diploma of Justice with the Royal Melbourne of Institute of Technology.

Louise utilised her comprehensive knowledge of key social and cultural issues, as well as her passion for education and hospitality, when working with The Salvation Army’s fair-trade community centre, Hamodava Cafe. Combined with a passion for travel and tourism, Louise recently worked alongside a women’s empowerment organisation in Chiang Rai, Thailand where she managed a social enterprise café, training baristas and teaching English as a second language to employees.

She has personally upskilled in Event Management, Wedding Planning and Business Administration with The Career Academy and is enthusiastic in growing her skills and knowledge to enhance students’ learning experience. Through tutoring at The Career Academy, Louise hopes to provide students with the opportunities and knowledge to confidently enter and upskill in an ever-growing industry.

Becky-Caulfield-Cropped-e1530437598932

Becky (Administration Tutor)

Becky comes from a small town in Ireland and has been travelling the world for the past three years. Her passion for travel brought her to Australia, where she fell in love with the country.

Studying at Dublin Institute of Technology, Becky undertook a University Degree in Creative and Cultural Industries, which has given her the knowledge and ability to tutor many of the courses that The Career Academy provides. She is passionate about providing the best educational experience for each and every one of our students.
She has diverse background in Administration and Human Resource Management, with expertise ranging from the legal processes of contract preparation, to applicant screening and reference evaluation. She also has extensive Hospitality knowledge, with over 5 years’ experience working in this fast-paced industry. This experience has developed her customer service skills over time, which assists her with building a strong rapport with her students.

Becky finds tutoring for The Career Academy to be a fulfilling and rewarding experience. She loves being part of an organisation that opens doors for students and sets them on a career path that they never would have thought possible!

This Program comprise the following eleven modules/courses:

ADMG139 Role of a Receptionist
ADMG154 Effective Business Communication
CITG127 Introduction to Microsoft Word
ADMG148 Time Management, Ethics and Professionalism
ADMG165 Organise Schedules
ADMG128 Office Organisation and Procedures
ADMA127 Workplace Health and Safety
ADMG108 Customer Service Skills
ADMG107 Customer Relationship Management
CITG138 Using Microsoft Excel
ADMG110 Dealing with Invoicing, Credit Policies and Cash Management

Our free course guide contains detailed information about each course modules and how it will help you advance your skills.

What our students say about this course

Receive Unlimited Support From Experienced Professionals

Our tutors at The Career Academy are industry experts who are passionate about helping students succeed. Students receive unlimited tutor support via phone and email.

Jessica

Jessica (Administration Tutor)

I made a decision to diversify my skillset and jumped on the Career Academy medical reception course. From the very beginning I knew I had the support network I needed to succeed in this course. The tutors are available for any questions and give helpful feedback. I have especially appreciated the help of Jessica Duiker who has encouraged me to continue to do the best I can with each assessment. Studying at home during COVID19 has been a great use of my downtime. I'll come out of this with a fresh new qualification and ready to get back into the workforce.

Hannah T

Melissa

Melissa (Administration Tutor)

Melissa was very helpful in answering my questions . This course suits my circumstances and the value for money is resonable.

Albert

Becky-Caulfield-Cropped-e1530437598932

Becky (Administration Tutor)

It was wonderful experience studied with career academy.I admire both Jessica Duiker and Becky caulfield.They have done amazing job.Really helpful and check each and every part of assessment.I really appreciate Becky caulfield's participation by replying back to even in student discussion.Also, help desk (receptionist) is admirable for their quick responses.Well done team!!

Amarjot K

Louise-Cox-Cropped-e1530437625153

Louise (Administration Tutor)

I am loving my course so far it has alot more content than i thought it would the assinments are challenging the tutors have been great (louise) gives great feedback and lets you know on areas you need to improve on or have done well on overall i am very happy with the course

Niamh S

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