Certificate in Reception & Office Support

In no time at all, you’ll be in charge of the office

Being “ front of house” plays such a pivotal role in any business. And that could be you after this comprehensive 10 week course. You’ll learn how to converse with clients and help with any enquiries and issues they might have. You’ll also learn key office and administrative skills, which will enable you to fulfil a reception, administration or office support role.

Rewarding benefits

  • Gain an understanding of Microsoft Word and Microsoft Excel.
  • Learn the principles of both verbal and written communication.
  • Learn online, at your own pace, with tutor support by phone and email.
  • Increase your job prospects and learn key office and administrative skills.
  • Receive an employer recognised qualification and add to your CV.
  • Get access to The Career Centre – get a FREE CV Review & job tips to help you succeed.
  • FREE access to the CCH Wheelers eLibrary with over 50 textbooks to help you study.

Covering the following modules

  1. Role of a Receptionist
  2. Effective Business Communication
  3. Introduction to Microsoft Word
  4. Time Management, Ethics and Professionalism
  5. Organise Schedules
  6. Office Organisation and Procedures
  7. Workplace Health and Safety
  8. Customer Service Skills
  9. Customer Relationship Management
  10. Using Microsoft Excel
  11. Dealing with Invoicing, Credit Policies and Cash Management

Course summary

Start date: Get instant access within 1 business day.

Duration: Approximately 140 hours. Learn at your own pace, but ideally complete one module per week.

Access time: You’ll have 24/7 access to your course for up to 6 months until you complete.

Delivery and support: 100% online with unlimited tutor support from experienced professionals via phone and email. Ask questions anytime and your tutors will respond during business hours.

Assessments: Includes practical assessments, case studies, multiple choice questions, quizzes, plus written assessments

Qualification information: Be awarded with an industry and employer recognised certificate of achievement on successful completion of this course.

Investment: $995+GST or only $25 per week on an interest free payment plan.

This Course is accredited by ICOES

The International Council for Online Educational Standards (ICOES) guarantees you a high standard of content with measurable outcomes from a reputable training organisation. ICOES is the accrediting body that monitors and continually develops the educational standards of online teaching institutions.

Receive unlimited support from experienced tutors!

Our professional tutors at The Career Academy are industry experts who are passionate about helping students succeed. 

The’re committed to providing exceptional online course support and personal tutoring to help you succeed. Throughout your course, you’ll receive unlimited tutor support via phone and email.

Be awarded with an Industry & Employer Recognised Certificate

Upon successful completion of your course, you’ll be presented with a Professional Certificate by The Career Academy. This is an industry recognised certificate which will go a long way to helping you get a new job or promotion. You’ll also be given access to our exclusive Career Centre and be eligible for a free CV Review.

Ready to start learning?

1. Click on “Get Started Now”

2. Decide payment option – full payment or no deposit, interest free payment plan from only $25/week

3. Receive your course login details via email and start learning!

Get your FREE Certificate in Reception & Office Support Course Guide

Contains information about Course Modules, Course Duration, Payment Options & Pricing Details.

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