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Administration Pathway Program – Reception


Once you choose your path, the way forward becomes clear

Running a successful business starts at the front door. The Career Academy online administration reception courses put you front and centre for an exciting career pathway by teaching you the broad skills necessary to succeed in this dynamic role. Along with ensuring you understand what it means to be a receptionist, these online administration reception courses show you how to organise schedules, manage projects, establish timelines and deal with invoices, credit policies, and customers. Enrol today to learn how far you can go from the front desk.
Or Call 1800 837 550

100% Online Delivery

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Plus receive unlimited tutor support via phone & email from experienced professionals.

Course Duration

18 Months Access
 | ~400 Hours
Study at your own pace – students generally complete one module per-week. See our free course guide for detailed duration information.

Get qualified & Earn More

Upskill in Administration

Be awarded with an industry-recognised certificate of achievement on completion of this course.

Investment & Payment

Improve your career prospects from just $25 per week.
Enrol with a flexible payment plan or pay upfront and save.

Enrol now.


ICOES courses


It didn’t take long after completing her course for Hannah to land a new job. ‘I was given the opportunity to work as a sales administrator for a local packaging company. The knowledge gained from my course has certainly helped in my sales administration role. It gave me a great insight into the administration world, and helped make the transition into this role extremely smooth.’


  • Learn basic accounting & bookkeeping skills
  • The Career Academy partners with MYOB & Xero
  • Work towards becoming a senior receptionist or executive PA
  • Receive an industry and employer-recognised Certificate and Advanced Certificate
  • Gain essential skills in using Microsoft Word, Excel, MYOB & Xero
  • Achieve a combined Certificate & Advanced Certificate
  • Learn financial management skills applicable across multiple industries


This qualification comprises two components:

  1. Role of a Receptionist  
  2. Effective Business Communication    
  3. Introduction to Microsoft Word     
  4. Time Management, Ethics and Professionalism    
  5. Organise Schedules 
  6. Office Organisation and Procedures
  7. Workplace Health and Safety  
  8. Customer Service Skills  
  9. Customer Relationship Management  
  10. Using Microsoft Excel    
  11. Dealing with Invoicing, Credit Policies and Cash Management 
  1. Business Administration
  2. Customer Relations
  3. Workplace Practices
  4. Financial Data
  5. Project Management

Enjoy fantastic FREE benefits when you become a member of the Australian Institute of Office Professionals

  • FREE 12-month membership to the Australian Institute of Office Professionals on completion.
  • Gain access to a global network of office professionals.
  • Receive access to discounted networking and professional development events to share, connect and learn.
  • Make your resume stand out and improve your promotional opportunities and/or the next career move.
  • Opportunity to boost your career prospects by joining a division committee.
  • Utilise the expertise, support and networks of members Australia-wide and internationally.

Flexible Payment Options




Discounted price

$2,995.00 + GST

Pay your course fees upfront and benefit from a $545 discount, with a 7 day money-back guarantee.

Pay a total of $2,995.00 + GST around your schedule with our flexible, interest-free payment plan, that also includes a 7 day money back guarantee.

Get all the info you need

  • Course duration, qualifications and module details
  • Pricing and payment options
  • Compare other related courses
  • Receive a free course consultation
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There are no entry requirements or prerequisites to enrol on this course. You can enrol online directly by clicking “Enrol Now” and following the prompts. Alternatively, you can enrol over the phone with our friendly student advisors – call 1800 837 550 or email

This course costs $2,450 + GST or only $25 per week on a no-deposit, interest-free payment plan. Click here to get started now.

This course takes approximately 400 hours, and you’ll have up to 18 months to complete. Study in your own time, at your own pace. Most of The Career Academy courses are designed so that you do one module a week, but if life gets busy, you can apply for a course extension if you need more time.

Upon completing this course, you could obtain work as a Receptionist.

Contact a friendly student advisor on 1800 837 550 to learn about potential career outcomes and where our courses could take you. Employers often approach The Career Academy looking for students and advertise jobs in our Career Centre, which you can access once enrolled. You’ll also receive a FREE CV review.

Your course is delivered through our online learning platform, which you can access from any web browser 24/7 to work whenever and wherever you want. You can also interact with your tutors and other students within the learning environment. Online learning allows you to make the best use of your time and puts all the necessary resources at your fingertips. There are no set course start dates; you can start whenever you are ready, and your tutors and student services will check in on your progress and help you every step of the way.

Watch this video to see how online learning works:  

Absolutely! You’ve got an 7-day cooling-off period (trial period) at the start of your course. Take that time to review all your learning material and get a feel for online learning. If you decide the course isn’t for you within the trial period, you’ll get a full money-back guarantee*.

Becoming a Receptionist requires a particular skill set. The Career Academy Administration Pathway – Receptionist is an excellent way to gain a broad overview of what employers might look for when hiring a Receptionist.

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